Refund and Return Policy

Thank you for shopping at Gear Gunny. We aim to ensure our customers are satisfied with their purchases.

Our products are primarily fulfilled through print-on-demand services, including Printify and other print-on-demand services, which come with specific return limitations. Please read our policy carefully to understand your rights and obligations.

1. Print-on-demand orders

  • Nature of Products: Our print-on-demand providers produce items uniquely once ordered. Due to this bespoke approach, certain return reasons, such as a change of mind or ordering the wrong size or color, aren’t supported.
  • Damaged or Erroneous Products: In cases where you receive a damaged item or one with manufacturing errors, our print-on-demand providers typically offer replacements or refunds if reported within 30 days of delivery. Clear photographic evidence is required for such claims.
  • Refund Process: Refunds due to manufacturing errors or damages are initially issued to our account with the print-on-demand service. We then ensure the transfer to your original payment method.
  • Print Placement Tolerance: For Direct-to-Garment (DTG) products, a minor variance of up to 0.5″ in print placement is acceptable and not considered a defect.
  • Undeliverable Orders: For orders that cannot be delivered successfully, we provide the options for a replacement (with an added charge) or a partial refund.

2. Return period

All returns or exchanges must be initiated within 30 days from the date of purchase. After this period, we cannot offer a refund or exchange.

3. Eligibility for return

  • Condition: Items should be unused, in the same condition received, and in the original packaging. Proof of purchase is mandatory.
  • Exemptions: The following items cannot be returned:
    • Perishable goods (food, flowers, newspapers, or magazines)
    • Intimate or sanitary goods
    • Hazardous materials, flammable liquids, or gases.
    • Gift cards and downloadable software products
    • Specific health and personal care items

4. Partial refunds

Situations where only partial refunds are granted include:

  • Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
  • Books with evident wear
  • Items not in their original state, damaged, or with missing parts are not due to our error
  • Items returned after the 30-day period

5. Assistance

For queries or clarifications related to refunds and returns, please visit our contact page here.

Frequently asked questions (FAQ)

Gear Gunny is a military survival and defense website that provides a wealth of resources for crossbow hunters, outdoor enthusiasts, and aspiring archers. Here are some answers to the most common question we get.

The word "tactical" refers to something designed for a specific purpose, especially in situations that require quick decisions and actions. Think of it like strategies or maneuvers in a game of chess. So, if you hear someone mention "tactical gear" or "tactical approach," they're basically talking about equipment or methods that are meant for specific tasks, usually in high-pressure or combat-related scenarios.

There's no law that says civilians can't buy or own tactical gear. This could be anything from flashlights, backpacks, to even certain types of body armor. However, it's always a good idea to check local regulations because some specific items might have restrictions or require permits, such as fire arms and knives.

While civilians can own this gear, wearing it in public can raise some eyebrows. In some places, it might even be illegal to wear military uniforms or imitations if you're not a part of the armed forces. Not to mention, it might give off the wrong impression or cause unnecessary panic. So, while it might be cool to own, it's probably best to think twice before strolling around town in full tactical attire.

If we're talking general popularity, tactical flashlights are super common. They're durable, powerful, and versatile—great for both everyday use and those unexpected emergencies. Other items like tactical backpacks, knives, and boots are also pretty popular among enthusiasts and professionals alike. It really boils down to what specific task or situation you're gearing up for!